Monday, 03 November 2014 00:00

People development

“Mr. Ohno based his creation on this conviction and the belief that a company can't develop unless its people are nurtured.” - Fujio Cho, Chairman, Toyota Motor Corporation.


"The most important message [from working with Ohno-san] is that motivation is everything. Tools and methods are secondary. Any tool or method will work if people are motivated. Any no tool or method will work if people are not motivated. That's what I learned from Ohno-san." - Michikazu Tanaka, former executive, Daihatsu Motor.


"Why not make the work easier and more interesting so that people do not have to sweat? The Toyota style is not to create results by working hard. It is a system that says there is no limit to people's creativity. People don't go to Toyota to 'work' they go there to 'think'" - Taiichi Ohno


"I think it ruins people when there is no race to get each person to add their good ideas to the work they do within a company. Your improvements make the job easier for you, and this gives you time to make further improvements. Unlike in the [Charlie] Chaplin movie where people are treated as parts of a machine, the ability to add your creative ideas and changes to your own work is what makes it possible to do work that is worthy of humans." - Taiichi Ohno


"TPS is the accumulation of a whole bunch of small ideas from everyone" - Ritsuo Shingo


"Make people before you make parts."


"Train your people well enough so they can leave. Treat them well enough so they don't want to." - Richard Branson

Published in Wisdom of Senseis